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At BYPAK, we're always on hand to help. Whether you want to know more about our range of moving boxes, questions about an order or anything else, we're on hand to help.

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Frequently Asked Questions

Can I return my order?

For more information on returns, please visit our Returns Policy page.
Which courier will be delivering my order?

We use DPD to deliver all our parcels. You will receive a confirmation from DPD that your parcel is out for delivery, and be able to see where the driver is on their route to delivering your order. For more information on DPD, please visit their website at https://www.dpd.co.uk
Can I buy extras such as more tape?

Each pack is designed with enough added extras to suit the number of boxes, so you should have enough to use across all the boxes. If you do need more extras including tape or bubblewrap, TBC

FAQ